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Data and devices
Safeguarding when gifting or loaning digital devices to users.
Carry out due diligence: check devices’ safety and ensure that users are adequately skilled to protect their device and themselves.
- 1.Educate users about privacy and security settings and assist them to set these up before giving them a device.
- 2.Agree standards for acceptable use with each user before giving a device.
- 3.Update devices with spyware protection and check for security breaches before giving to users. Advise them to regularly do the same.
Once they have received a device the onus falls on the user to maintain a safe and secure device and use it in a manner that does not increase risk.
1. User receives breached device: putting a service user’s privacy and security at risk
- Q: Are staff updating settings, spyware and virus protection before giving devices?
2. Existing risk of abuse is increased: user experiencing offline abuse becomes at risk of online abuse from an existing perpetrator
- Q: Does the user have the ability to safely and securely use the device in their home?
- Q: Are extra precautions being taken for individuals vulnerable to online abuse and harm?
3. User fails to maintain device security or take precautions: makes them vulnerable to privacy breaches, scams and abuse
- Q: Has the user been educated on how to protect their online privacy and security?
- Q: Does the service user understand their responsibility to keep themselves safe once they have received the device?
4. User uses device in a way that creates risk: poor awareness of how to communicate and handle information online puts the user at risk of harm from others or harm to themselves through oversharing or inappropriate behaviour
- Q: Does the service user understand the nature of digital communication and privacy settings of platforms they intend to use (e.g. social media, messaging apps)?